eRA support

How-to guide

Research support services
For more information on completing a funding application, for the publication count or for another research process, you can request assistance from Research Support Services here.

Training
Request eRA systems training. If you would like access to the eRA system, you can request training that is appropriate to what you would like to do on the system.

Knowledge management
Request data or reports. If you need research-related information, use this option and describe what information you are looking for.

System access
Request access to the eRA systems. If you need access to any of the eRA systems, use this option to request access and describe what you would like to do on the systems.

System issues and requests
Log issues, or request changes to the eRA. If you find an error in the system or if you would like to suggest additional functionality in the system.

Using ServiceNow to report eRA system-related issues

Click here to download the one-page pdf guide on using ServiceNow to report eRA system-related issues.